SHIPPING 

UK

We offer FREE Tracked UK delivery on orders over £50.

£3.95 Tracked Standard Delivery for orders below £50. Please allow 3-5 working days once despatched. 

USA & Canada

£8.95 Standard Delivery. Please allow up to 15 working days once despatched. 

Custom & Import Fees

If you are placing an order from outside of the UK, you may be subject to import custom fees upon delivery. 

Rest of World

As these charges differ from country to country, we recommend contacting your local customs office or emailing our Help team at orders@vyablebeauty.com prior to ordering so you're not surprised by any unexpected delivery charges.

Refusing to pay customs

IMPORTANT: Any import or customs duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient on receipt of the parcel. If you choose to refuse the customs fee and the parcel is returned back to Vyable Beauty, a shipping & handling fee will be deducted from your refund.

RETURNS

We want to make sure you're super happy with your experience, so if you believe there is something wrong with your order please contact our team at orders@vyablebeauty.com and we will look into it for you. :)

Please note that items can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact. You must notify us in writing that you are returning your purchase within 28 days, beginning the day after the day on which you receive the product. We recommend you take a photo of the products before sending them back to us if you are worried about the products staying safe during return.

Please be sure to always read the full ingredients list, suitability information and directions of use on the product description before placing your order as we cannot accept returns, liability or process refunds due to skin conditions or allergic reactions.