Terms & Conditions

TERMS OF SALE 

Please read this page carefully before ordering any product. These terms apply to any order you place through our UK website: www.vyablebeauty.com. By placing an order through the website you confirm that you have read, understand, and agree to these terms. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

INFORMATION ABOUT US

This website is operated by Vyable Beauty Ltd. (“Vyable Beauty”, “we”, “us” or “our”) a company incorporated in England and Wales with a registered office at 16 Wyles House, Prodigal Square, London E8 1FU. Company number 12172960. VAT number 338 0070 25.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PLACING AN ORDER

To place an order through the website you can either become an account holder (in which case you need to provide mandatory personal information as noted in our Privacy Policy) or purchase as a guest user. Our Checkout pages will guide you through the steps you need to take to place an order with us. Please take time to read and check your order. Once you have provided your delivery and payment information you’ll have the option to review your order before you click the “Checkout” button at the end of the process.

By clicking on the “Checkout” button you are making an offer to buy the goods. We will notify you by email as soon as possible to acknowledge our receipt of your order. Your offer is subject to our acceptance, which will happen when we dispatch the goods to you, and which is when an agreement is created. We will send you an email telling you when the goods have been dispatched to you. We do not have to accept your offer and if we chose not to sell you the goods, then we will tell you by email and if you have already paid, we will refund you in full as soon as reasonably possible.

The agreement between us will consist of these terms, our Privacy Policy and the information contained in the dispatch email (including the goods you ordered, payment arrangements, the price of the goods, including taxes, the estimated time of delivery and delivery charges and your cancellation rights).

ORDERING ERRORS

You are able to correct errors on your order up to the point on which you click on "submit" during the ordering process. If you should place an order for an incorrect item please email us at orders@vyablebeauty.com to amend the order. If the order has been despatched you will be liable for cost of delivery and return delivery. Please view our refund policy for further details.

PURCHASING CURRENCY 

Please note purchasing currency is GBP - all other currencies can be used as a guide only.

PRIVACY

Our Privacy Policy describes how your personal information will be collected, used and stored by us.

AVAILABILITY

All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

PAYMENT

You will be asked to enter your payment details during the checkout process. All payments must be made immediately over the Internet. By placing an order, you confirm that the credit or debit card you use is yours. All card payments are subject to authorisation by your card issuer and are subject to a fraud check by our designated fraud detection vendor. All products remain our property until we have delivered the products to the address specified by you. Prices given do not include delivery costs, which will be specified as part of the order process.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. It is Certified Level 1 PCI DSS compliant, with annual on-site compliance assessments and continuous risk management.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, please read Shopify’s Terms of Service or Privacy Statement.

DELIVERY

Delivery charges and timescales vary depending on the type of products ordered, and service you select and the delivery address. Details on our delivery charges can be found on our Shipping and Returns page.

CANCELLATION RIGHTS

If you are a consumer, you may cancel your order without needing to give a reason. This cancellation period begins on the day you order the goods and ends 14 days after the date the goods are delivered to you ( the “Cancellation Period”) This cancellation right does not apply to sealed goods that were unsealed after delivery and that are not suitable for return for reasons related to health or hygiene.

To exercise your cancellation rights must send us notice of your decision is writing before the end of the Cancellation Period. You do not need to fill out the a form. It will be sufficient if your notice identifies the order number and products(s) and states that the order is cancelled to exercise your cancellation rights you must contact us through orders@vyablebeauty.com. 

We are not responsible for any breach of these terms caused by circumstance beyond our reasonable control. If we are in breach of these terms, we will only be responsible for any losses that you suffer as a result to the extent that they are natural foreseeable consequence of our breach of these terms. Our liability will not include business losses such as lost data, lost profits or business interruption. This does not affect any liability that cannot be excluded.

RETURNING GOODS

To return goods, please contact us at orders@vyablebeauty.com.

OUR LIABILITY

We are not responsible for any breach of these terms caused by circumstances beyond our reasonable control. If we are in breach of these terms we will only be responsible for any losses that you suffer as a result to the extent that they are a natural, foreseeable consequence of our breach of these terms. Our liability does not include business losses such as lost data, lost profits or business interruption. This does not affect any liability we have for personal injury or death resulting from negligence or from fraud, or any other liability that cannot be excluded.

GENERAL; APPLICABLE LAW

We may update or amend these terms from time to time without notice to you. Any updates or amendments will be posted on the website and will apply to any future orders you place. You may not assign or subcontract any or your rights or obligations under these terms unless we agree in writing. We may assign, transfer, or sub-contract any of our rights or obligations under these terms. If any of these terms are found to be illegal, invalid, or unenforceable by any court of competent jurisdiction, the rest of these terms will continue to apply. These terms and any agreement between us will be governed by English law and any dispute between us will be subject to the exclusive jurisdiction of the courts of England and Wales.